Customer Support Channels
A 1–hour Response Guarantee
Providing quality support on time is our main priority, so we back up each website hosting plan with a 1–hour ticket reaction guarantee. Once you fill in a ticket or drop an email, our client tech support team will do their best to present the most appropriate remedy for your case and to supply you with advice in a timely fashion.
A Top–quality Support Service
Our assistance service is offered by a group of licensed consultants who are ready to react to your query as fast as possible. It is easy to make contact with the support crew by starting a tech support ticket from your Site Control Panel or by sending us an email. On business days, you may as well contact us on the telephone or take advantage of the online chat service.
An Intuitive Help Section
Should you require help while working on your site within the Control Panel, you can always select the Help control key and track down your query in the variety of content articles that will appear. We have as well turned a lot of the articles and reviews into videos. The catalogue of video tutorials will come up if you choose the Videos button present on the top right.