Instructional Video Clips
If you’d rather watch how an action is done or how a problem is rectified, instead of just reading about it, then check out our selection of step–by–step video tutorials. They cover a lot of different topics and will help you quickly find your way around the Site Control Panel.
A 60–Minute Support Ticket Response Time Guarantee
All semi–dedicated servers are backed up by a round–the–clock client care service and feature a one–hour ticket response time guarantee. Our well–trained support engineers will be available to you 24/7 and will remedy any problem that you could encounter within less than one hour after the technical support ticket submission. In most instances, a response will be provided to you in less than 20 minutes.