Live Chat Support in Website Hosting
Together with the phone and ticket support, our company provides live chat support as well. You can contact us every day, including weekends and holidays, and we can give you more details about the website hosting that we supply in case you are not a customer yet, or about common and billing questions in case you already have an account. Although for entirely technical matters you will have to open a ticket to the technical support team, since such issues will require extra time to be taken care of, you may still contact us through the live chat for some technical info. For instance, we are able to help you set up an e-mail address in your email client or troubleshoot various problems, saving you considerable amount of time. Even when our phone lines are already off for the day, you'll be able to speak to a live person.
Live Chat Support in Semi-dedicated Hosting
Thanks to the live chat support service that we supply with all of our Linux semi-dedicated packages, you'll be able to find the answers for any questions you have or have various issues dealt with in no time. Our service is accessible each and every day, thus you'll be able to talk to an agent even on weekends and holidays. If you're not sure which plan would be better for your web sites or if our innovative cloud hosting platform covers some system requirements, you may come on the live chat before buying anything. In case you're a current customer, you're able to receive more details about billing issues, account settings and various common technical issues you may experience, let's say in case you are unable to set up an e-mail account in a client on your personal computer. The live chat can save you time and effort regardless where you are or when you get in touch with us.