A lot of users who start using their first web hosting account, or change companies, usually have inquiries concerning how certain things are executed or have troubles setting up different things such as emails, website settings, etc. This is the reason why, a lot of companies have compiled documentation with the most standard questions and problems so as to help their clients obtain information quickly and easily. As a result, the technical support staff members can devote more time to actual issues that given clients may be experiencing, because the solution for the smaller things will be available on the Internet and clients will be able to easily handle them without having to touch base with the customer support staff. Having in-depth documentation is exceptionally important, particularly for new clients without any experience whatsoever, as the web hosting service entails numerous features and lots of individuals can become confused about what action to take. A good knowledge base can both help you complete the operations that you want and discover how the web hosting service functions as a whole.

Extensive Online Documentation in Website Hosting

Our website hosting packages feature a comprehensive knowledge base where you can find information about all the challenges that you might stumble upon and their resolutions. You can read how to create and administer an electronic mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your email client are correct, but nevertheless you are unable to send emails, for instance. We’ve done our best to be as comprehensive as possible and to encompass all the available options so as to help you save time and effort and to give you different solutions for each single issue. The knowledge base features informative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in each Control Panel section, whereas if you would like to check the complete collection of articles, you should go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared an elaborate knowledge base for all our present and prospective customers, so if you purchase a semi-dedicated server plan from our company, you’ll be able to find any information that you require at any time. We’ve got a plethora of educative help articles, which will help you understand better what is happening in your account – "What is PHP?" and "What are file permissions?" are simply 2 instances. Our instructive guides will help you accomplish anything you need – extract an archive, import a database, forward a domain name, etc. On top of that, we also have troubleshooting instructions, which will allow you to discover what causes a given problem and the probable solutions for it. In case you can’t send e-mail messages or your domain name returns an HTTP 500 error message, for example, you can resort to our knowledge base and resolve the issue without delay. The articles can be accessed through any section of the Control Panel, as well as through the all-encompassing Help section.